Why Are So Many Small Businesses Hiring Virtual Assistants?
Modern businesses operate in the most competitive market ever. It takes more to get ad-saturated customers’ attention, and they expect more from the companies who do. Meanwhile, it seems like there’s an ever-growing web of legal red tape and documentation required just to do business.
Small businesses can find themselves in a difficult spot here. They can’t dedicate an employee to administrative tasks, but these tasks eat into the daily productivity of everyone in the office.
This is where a virtual assistant (VA) comes in. These reliable, skilled assistants offer the support you need on a contract basis.
What are Virtual Assistants?
A virtual assistant Philippines is an outside contractor who offers remote administrative services to the company. These can include:
- administrative paperwork
- customer service
- message taking
- scheduling and updating appointments
- social media management
4 Ways a Virtual Assistant Supports Small Companies
- They give you control over your day. Virtual assistants can take daily administrative tasks off your plate, freeing you to focus on more critical activities.
- Virtual assistants act as a safety net. If there’s a surge in demand or your team is struggling with a deadline, you can call in an extra set of hands. VAs who take over basic responsibilities free the company to focus on time-critical tasks.
- They encourage collaboration and innovation. It’s much easier for teams to create ambitious, big-picture projects with a VA handling mundane details.
- Virtual assistants help companies of all sizes stay competitive. Today’s consumers expect excellent customer service from businesses big and small. A part-time contract helps smaller businesses with tight budgets meet customer expectations.
How to Hire a Virtual Assistant
Start by making a list of the tasks you need covered. Are you looking for a generalist or a VA who specializes in one area?
Next, think about how long you’ll need these services. Will the VA be pitching in for a few hours on occasion, or every workday? Will this be a short-term contract of a few weeks, open-ended, or something in between?
Finally, determine your general budget. Keep in mind that specialists with experience or niche technical skills may require a bigger budget.
Virtual assistants work both through agencies and as freelancers. You can cast the widest possible net by:
- doing a web search for VA agencies in your area.
- contacting professional organizations such as the Association of Virtual Assistants.
- asking other businesses who they’d recommend.
Once you have a list of candidates, check their credentials and interview them. You’re looking for people who can handle their tasks and mesh with your teams.
Getting the Most From Your VA
If you want to get the most from your new partnership, remember that the virtual assistant is just like every other new employee. It can take a little time, training, and feedback for them to operate at their full potential. With some nurturing, this business relationship can be a game changer that helps your company grow.