5 Qualities to Look for in a Customs Broker

A good customs broker will be knowledgeable, reliable, transparent, and professional. This is exactly what you need when you are exporting goods across international borders.

Usually, a broker’s job is to organize paperwork for your company and guide a shipment through the customs process with the least amount of hassle possible. They will also handle any necessary tariffs or duties that may apply to your cargo. Clearit USA customs clearance services include much more than what most customs brokers do.

Here are 5 qualities to for in a customs broker.

  • Industry knowledge

Import/export to and from the U.S. is highly regulated. This can be overwhelming for anyone, but especially for smaller companies that are new to international shipping and sales. A good broker will have a wealth of knowledge about the industry, customs laws, regulations around the world, and how these rules relate to one another. They’ll be able to guide your company through any customs issues or troubleshoot any problems you encounter along the way.

  • Transparency

When you are hiring a broker to help you with your business, it’s important to know the extent and nature of their services. A good broker should be completely transparent, providing you with all the information you need to make an informed decision about whether or not they are a good fit for your company.

  • Customer care

A good broker will take the time to fully understand your company, your vision, and your expectations. They’ll talk with you about the services you are interested in, as well as about any concerns or questions you may have. They will also be ready and willing to respond to any inquiries that come up during the course of their work for your company. 

  • Problem-solving skills

A customs broker should also know how to solve problems. It’s not uncommon for companies to run into snags during the course of their custom clearance services. This is where a good broker can step in and pick up the slack for you. A great broker will take a proactive attitude and keep your company on schedule and organized throughout the entire process. They’ll help you stay on track, minimize risk, and minimize surprises along the way.

  • Cost-effectiveness

A good broker should be able to deliver high-quality services at an affordable price. There are a lot of fees and commissions that can often get passed on to the client. This is why it is important to hire a broker who can make sense of the unique requirements of your business.